What different types of delivery do you offer?

You can choose from the following delivery options for most fashion, textiles or small household items. For those larger items (take 2 of our strong, burly delivery men to carry), take a look at 'How much does it cost to deliver heavier items? on the left.

FREE Next Day Delivery With Collect+
As long as ALL the items in your basket qualify for Collect+ (which means small parcels one delivery person can carry) and if you select Collect+ at checkout as your delivery option, then you'll get your delivery for free. Just pick up your parcel from your local shop click here, some of them are even open late at night, even handier!

Or if this isn't right for you, we've got loads more options...

Standard Next Day Delivery - £3.95
Place your order before 8pm Monday through to Friday to get it the very next day. And yes, this means if you place an order on Friday (before 8pm of course!) we'll get it to you on Saturday!

Just to let you know, our Next Day Delivery is not available on certain items during sales (because it gets so busy!). You should always check the delivery for each item when you order for specific delivery details.

Specified Day - £4.95
Life doesn't always work around a timetable so if you need a specific delivery date we can help. You can choose a delivery date that's up to 8 days in the future.

Will my order be delayed due to the weather?

Certain parts of the country may be affected due to the weather conditions in the area. We are working round the clock to get your parcel to you as quickly as possible.

You can track your order via My Account.

Do I have to have it delivered to my house?

No. We can deliver to another address if you like. Even multiple addresses if you prefer. Simply, access My Account and your Address Book, add your alternate address, then select this at checkout. Alternatively, why not arrange to collect your parcel from a store near home or work? Click on the Collect + logo below for details.

What if I miss my delivery?

Don't worry if you miss the delivery, we will leave a card with contact details on it for you to call and arrange another delivery day.

Do you deliver to a work address?

Yes we are able to deliver to most work addresses. So long as the driver can access the site easily and is able to leave the parcel with you or at a reception desk. Simply go to My Account, add the work address as your alternate address in Address Book and then select this at checkout.

Do you deliver overseas?

We can only deliver parcels to addresses within the UK, Channel Islands and Isle of Man. However, we can deliver smaller items to service personnel overseas through BFPO. There is no additional charge for delivery to these locations. For delivery within the rest of Europe, please visit our sister site www.littlewoodseurope.com

What do I do if my delivery is late?

You'll find full details at your My Account page.

What happens if I'm out when you deliver?

If you are out when your delivery arrives (and your items do not require a signature), we will try to leave the goods in a safe and secure location. You can tell us your secure location using My Account.

Can I track my order?

Yes. Simply go to My Account and we'll tell you how.

Do I have to sign for my delivery?

Sometimes you will need to sign for your delivery. The checkout page will tell you when you order.

How much does it cost to deliver heavier items? (requiring 2 people to carry)

For all appliances and furniture standard delivery is usually within 10 working days and costs £6.95

If you want an express delivery service, usually completed within 3 days, additional costs will apply. If a product has this service you will be notified on the product page which will include the additional cost.

Do you install and remove kitchen appliances?

Yes we do. We will deliver, connect and remove:

• Washing machines, washer dryers and dishwashers for £30. Usually completed within 3 days


• Free standing gas/dual fuel and electric cookers for £90. Usually within 14 days

For other electric cookers we offer delivery and removal for £15, usually within 3 working days.

Please make sure you tell us about removal when you order and ensure your old cooker is disconnected by a qualified person.

(Please note, we cannot remove New World, Belling, Stoves and Stoves Newhome cookers.)

For tumble dryers, fridges and fridge freezers we offer delivery and removal for £15, usually within 3 working days.

If the delivery option you choose is not available, we will contact you to make alternative arrangements.