Delivery option

Charge

Order By

Expected Delivery

Collect +

Free

9pm

To a local convenience shop next day.
Find out more >

Standard Next Day

£3.95

9pm Sun - Fri

Between 7am - 8pm Mon - Sat.

Nominated Day

£4.95

9pm

Between 7am - 8pm Mon - Sat (Book up to 8 days in advance).

AM Delivery

£6.95

9pm

Between 7am - 12pm Mon - Sat. (Available with Next or Nominated Days).

Delivery option

Charge

Order By

Expected Delivery

Large Goods (Standard Delivery)
TVs & White Goods

£6.95

11pm

Book your delivery date at point of order. Your choice from 3 days to 3 weeks - Mon - Sat Find out more >

All Other Large Goods
(Standard Delivery)

£11.95

11pm

Book your delivery date at point of order. Your choice from 3 days to 3 weeks - Mon - Sat Find out more >

Large Goods (Express Delivery)
TVs & White Goods

£16.95

9pm

Within 48 hours Mon - Sat Find out more >

All Other Large Goods (Express Delivery)

£18.95

9pm

Within 48 hours Mon - Sat Find out more >

For information on installation and connection charges click here >

Please note some items come direct from our supplier. In these cases we will advise you of a delivery time on the product page and at checkout.
Next day delivery is not available on certain items during our Sale/Promotional period. To avoid disappointment please check the delivery information for each product at the point of purchase.

CHRISTMAS RETURNS POLICY
FROM THURSDAY 16TH OCTOBER 2014 TO FRIDAY 16th JANUARY 2015

As a festive treat, we are extending our 28 Day Approval Guarantee to allow you to return in January any unused products that you purchased after 16th October.
To qualify, the goods must be complete, unused, in their original packaging and should be returned to us by Friday 16th January 2015.
Normal Approval Guarantee exclusions and restrictions still apply. Your legal right to cancel orders under Consumer Contracts regulations is not affected.
Need to return an item? No problem we have a number of options for you to choose from. Before you do we would ask you to read the terms and conditions (click here) to make sure your item is returnable. To return an item just log onto My Account and follow the instructions on the 'return's tab. When packaging up your return please make sure you include all of the parts in the parcel and for the environment where possible try using the packaging we sent you.

Returns Options

Charge

Max Weight Limit

Service

Free

10kg

Fast, Convenient and great if you're out all day or really busy. Over 5,500 Collect+ stores in the UK, most are open late 7 days a week. To find your nearest Collect+ store click here

Free

5kg

Return small items weighing up to 5kg via the Post Office. Any items exceeding the weight limit will incur a charge.

Free

Large items only

Have our courier service come and collect those big and bulky items. Arrange a collection via My Account. Please note, you will be able to select a collection date, but not a specific time slot.

We always attempt to process your returns as soon as they arrive back to us. Please allow up to 14 days for your account to be credited.
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