We'll get you up and running fast.
In a fix without your TV or tumble dryer? We'll soon mend that. Even if it's up to 8 years old and well out of the manufacturer's warranty, our Service Guarantee means someone will be chasing up your appliance within 2 hours of you reporting the fault.

The problem could be sorted within two days† - and if not, we'll get you a brand new replacement. So forget about expensive repairs. Our Service Guarantee will get you up and running fast... and you can spread the cost of cover with your Very Account or pay no interest with Take 3!

Key Benefits


  • Available for larger electrical items bought from us - see what items are covered here
  • Protects appliances up to 8 years old
  • Repair or replacement if your purchase breaks down
  • We'll have someone on the case within 2 hours
  • Simple call out service and no callout fee
  • Protection options available for up to 5 years
Call to buy on:
0844 822 4706

Shop Electricals Today >
*Prices from £24. Prices based on the lowest value item. These prices will vary and are subject to the value of the product and the period of cover or agreement.
†From repairers first visit.
Terms & Conditions apply. Service Guarantee does not include some situations, for example: accidental damage, and wilful act or neglect. It is not an insurance product. Service Guarantee includes the manufacturer’s guarantee period.


Service Guarantee is offered by Shop Direct Home Shopping Limited and is provided by The Warranty Group Services (Isle of Man) Limited, St George's Court, Upper Church Street, Douglas, Isle of Man, IM1 1EE. SDHS reserves the right to change provider. Service Guarantee agreements are backed by trust funds held by an independent trustee. Service activation requests are administered by Shop Direct Finance Company Limited. Registered Office: Aintree Innovation Centre, Park Lane, Netherton, Bootle, Liverpool, L30 1SL. Registered Number 4660974.
Calls made from BT landlines will cost no more than 5p per minute. Charges will vary for calls made via other service providers.
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