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Customer Care Team, Complaints & Automated Payment Service
Freephone
0800 11 00 00
available
Monday to Friday 8am - 6pm, Saturday 9am - 4pm
Financial Difficulties / Persistent Debt
Freephone
0800 092 9042
available
Monday to Friday 8am - 8pm, Saturday 8am - 6pm
StepChange Debt Charity
Freephone
0800 138 1111
Identity Theft Team
Freephone
0800 0151 290
available
Monday to Friday 8am - 6pm, Saturday 9am - 5pm & Sunday 10am - 6pm
Credit Reference Agencies
Equifax PLC
0844 335 0550
Experian Ltd
0844 481 8000
TransUnion
0330 024 7574
Fraud Response Team
(someone has tried to access your account)
Freephone
0800 068 6903
available
Monday to Friday 8am - 6pm, Saturday 9am - 5pm & Sunday 10am - 6pm