Protect - Replace
can help protect your purchases when it matters most.
Would you need a replacement if this product stopped working? Protect – Replace covers accidental damage from day one and breakdown after the manufacturer’s warranty ends.
Would you be lost without this product? If it breaks, we’ll replace it with no excess to pay.
Protect – Replace is available to purchase in connection with all eligible products.
Additional information can be found in the Insurance Product Information Document
(IPID)Insurance Product Information Document (IPID).
Protect – Replace insurance excludes some situations including not following the manufacturer’s instructions and wilful neglect. Further Relevant InformationFurther Relevant Information.
The full list of benefits and exclusions can be found in the policy Terms and ConditionsTerms and Conditions.
Please remember to check if your item is already covered by another insurance policy.
Shop Direct Finance Company will receive a commission from the Insurer for arranging and administering your Insurance policy.
Terms and conditions apply. Protect – Replace Insurance is arranged by Shop Direct Finance Company Limited. Registered Number 4660974. Registered office: First Floor, Skyways House, Speke Road, Speke, Liverpool, L70 1AB. Authorised and regulated by the Financial Conduct Authority. Firm Ref: 312190. The Insurer is Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG. Registered Office: Aeulestrasse 60 (2. Stock) 9490 Vaduz, Liechtenstein. The Insurer is authorised and regulated by the Liechtenstein Financial Market Authority and is deemed authorised by the Prudential Regulation Authority and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Firm Ref: 454140. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website. As Shop Direct Finance Company Limited acts as agent for the Insurer, monies paid to (or held by) Shop Direct Finance Company Limited in relation to the insurance contract are treated as having been paid to (or held by) the Insurer.