Why upgrade to a 5G Phone?

Future proof

Future proof with the next generation

Super-fast speeds

Super-fast speeds 3x quicker than 4G

Reliable connection

Reliable connection on the go

What will 5G mean for you?

5G will revolutionise the way you spend your days. Here’s how…

What will 5G mean for you?

5G will revolutionise the way you spend your days. Here’s how…

Creativity

Creativity

Flex your creative muscle on a global scale with the incredible power of 5G technology. 5G connectivity allows entertainers to stream their performance in real time, so fans across the globe can witness it from their 5G-enabled devices and feel like they’re seeing it in person.

Creativity

Flex your creative muscle on a global scale with the incredible power of 5G technology. 5G connectivity allows entertainers to stream their performance in real time, so fans across the globe can witness it from their 5G-enabled devices and feel like they’re seeing it in person.

Level up your game

The advancements of 5G technology maintain the fast speeds even with graphic-heavy AR and VR games. So you can level up your game experience and get totally immersed. Game wherever, whenever, in real time - on your mobile phone. And 5G wireless technology will make it happen with virtually no lag time.

Level up your game

The advancements of 5G technology maintain the fast speeds even with graphic-heavy AR and VR games. So you can level up your game experience and get totally immersed. Game wherever, whenever, in real time - on your mobile phone. And 5G wireless technology will make it happen with virtually no lag time.

Level up your game
On the go

On the go

5G’s usefulness extends outside of the house. Seamlessly download one of your favourite shows while you’re on a busy train or reduce your energy usage by turning appliances off as you’re running errands.

On the go

5G’s usefulness extends outside of the house. Seamlessly download one of your favourite shows while you’re on a busy train or reduce your energy usage by turning appliances off as you’re running errands.

A healthier you

From breakthroughs in wearables to remote monitoring for patients in distant locations, 5G will improve accessibility to people and make our lives better and healthier through connected devices.

A healthier you

From breakthroughs in wearables to remote monitoring for patients in distant locations, 5G will improve accessibility to people and make our lives better and healthier through connected devices.

healthier
eco

Smart eco-system

5G wireless technology will mean you can connect to many more devices to help make your life seamless.

Smart eco-system

5G wireless technology will mean you can connect to many more devices to help make your life seamless.

Discover 5G enabled devices

Make the most of blazing speeds 3x quicker than 4G with our latest 5G enabled devices.

Discover 5G enabled devices

Make the most of blazing speeds 3x quicker than 4G with our latest 5G enabled devices.

Got a drawer full of old phones and tablets? Found a new gadget you'd love from Very? Use Trade-in to get money for your old mobile phone, tablet or other device, so you can upgrade for less. It's super easy.

Get a quote

How it works

Very is proud to have partnered with MTR on the Trade-in service, making it super simple for you to get money for your old device.

1. Click the 'Get a quote' button above and you'll be taken to MTR's external portal to find out how much your old device is worth. Simply answer a few easy questions on the condition of your old device to find out how much you'll receive.

2. If you're happy to go ahead with the quoted price, you'll be sent a Trade-in pack which contains everything you need to package and send your old device. Alternatively, you can print off a label at home and parcel it up yourself. Whatever option you choose, there's free postage on all Trade-ins.

3. Once your device arrives at MTR, it'll be checked over to make sure everything matches your description. All being well, the money will be transferred straight into your bank account that same day.

Please note that we can only offer Trade-in to individual customers, not businesses.

*all prices are dependant on the make, model and condition of the device you’re trading in

Free postage and returns

Sending your old device for Trade-in is completely free, and you won't have to pay any postage. Should there be a problem with your device, it'll be sent back to you free of charge.

FAQs

How do I send my device?

When you've received your Trade-in quote and decide to proceed with MTR, you can ask for a Trade-in pack which contains everything you need to parcel your device up: a confirmation letter, jiffy bag and returns label. This will be sent over to you the same day you request it. Alternatively, you can package up your device yourself at home and print off your own returns label. Either way, postage is completely free.

Can I track my order?

Once you've placed your order with MTR you'll receive an order number, and you'll receive updates by email at every stage of the process. Your returns label will also have a tracking number so you can check on the status of your shipment at any time.

How long will it take to receive my money?

As long as the condition of device is as you described it, payment will be made to your bank account the same day it reaches MTR.

Do I need to send the device back with original packaging or accessories?

No - you just need to send the actual device to receive your payment. However if you have any accessories (charger, headphones) or packaging you want to get rid of, you can also include them for recycling.

Does my old device need to be in working condition?

No - you can Trade-in devices that are faulty. Just make sure you describe it accurately when filling in your details on the MTR site.

What happens if my device isn't as I described?

If it's found that your device doesn't match up to your description, it'll be reevaluated and you'll be sent a new price quote by email. You can then either accept this new price or reject it. If you reject it your device will be sent back to you, free of charge.

What happens to my old device?

All devices that are traded in are kept away from landfill and are reused where possible or recycled if repair isn't an option.

Who can I contact if I have an issue?

Trade-in is a third-party service offered by MTR. If you have any issues, please reach out to MTR directly on 03332079676 or via email at tradein@mtr.co.uk

Need any help?

If you have any problems using Trade-in, please contact MTR directly by calling 03332079676 or emailing tradein@mtr.co.uk. MTR Trade-in is a third party service that MTR is responsible for.

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