Service Guarantee will keep your laptop up & running and if the worst happens and we can't repair it, we'll replace it.
- Set up support, hints & tips, technical advice & annual health checks
- Unlimited Service Requests for mechanical & electrical breakdown - if we can't fix it, we will replace it*
Find out more. The cover period includes the manufacturer's warranty.
Service Guarantee excludes some situations including accidental damage, any wilful act or neglect. You may already be covered by another product. Full details of what is not included can be found in the Terms and Conditions.
* After the manufacturer's warranty period ends
What would you do if your laptop stopped working? Service Guarantee will keep you up and running and if the unthinkable does happen you’ll have peace of mind that we’ll repair or replace your item.
- Access to our online service centre for set up support, hints & tips and annual health checks
- Technical advice from a qualified Engineer
- Unlimited Service Requests for mechanical & electrical breakdown - if we can’t fix your product, we will replace it with one of a similar specification*
- Simple online claims process
- No extra costs - all parts, labour and call out charges covered
- We use a trusted network of repairers
If you already have cover for breakdown through an extended warranty programme included in a premium bank account package or another product this Service Guarantee may not be appropriate for you. Service Guarantee excludes some situations including accidental damage, and any wilful act or neglect. It is not an insurance product. Further information can be found in the Terms and Conditions.
* After the manufacturer’s warranty period ends