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Did you know we offer a Price Promise on our Electricals & Toys?

If you spot a lower price with an eligible retailer and let us know within 7 days, we’ll refund you the difference!

Eligible retailers are Argos, Currys, Smyths, The Entertainer, AO and John Lewis. To claim, just give us a call on 0800 11 00 00. As long as your price match is eligible, we’ll sort your refund for you.

T&Cs apply. Excludes Promo Codes, DIY tools, Personal Care & Sports Equipment.

Full terms and conditions

Very offers Price Promise when you buy a product from Very’s Electrical or Toy departments excluding DIY Tools, Personal Care and Sports Equipment (each a "Qualifying Product"), then find the same product being sold on a website operated by Argos, Currys, Smyths, The Entertainer, AO and John Lewis (the "Retailers") at a lower price.

If you find an identical Qualifying Product being sold for a lower price on a Retailer's website within seven (7) days of buying the product from Very, you can get in touch to request a price refund of the difference.

How can I make a claim?

To make a claim, you need to contact Very Customer Services on 0800 11 00 00 within seven (7) days of your purchase date from Very and provide:

• Your account number;

• Details of the Qualifying Product; and

• Details of the lower price advertised on the Retailer's website.

If you submit your claim more than seven (7) days after the purchase date from Very, it won’t be eligible for a refund.

How do I qualify for a refund?

Very will refund the price difference where:

• The lower-priced product is identical to the Qualifying Product purchased from Very; and

• The lower price is live, and the product is available to order, on the Retailer's website at the time the claim is reviewed by Very.

Very will not refund the price difference where:

• The Qualifying Product from Very has been cancelled, returned or refunded;

• The product is out of stock or unavailable on the Retailer's website when the claim is submitted or reviewed;

• The lower price is available only through a discount code, voucher, staff sales, membership scheme, finance offer, cashback promotion or any other promotional mechanic not generally available to all customers; or

• The claim is submitted outside the seven (7) day claim period.

Very will only price match against the advertised selling price on the Retailers' websites only.

Where a valid claim is approved, Very will refund the difference between:

• The price paid by the customer for the Qualifying Product from Very; and

• The lower selling price displayed on the Retailer's website.

Refunds will be made using your original payment method where possible.

What’s not included?

Any services associated with a Qualifying Product, including delivery, installation and extended warranties, are excluded from the Price Promise.

Very reserves the right to verify all claims before issuing a refund and may refuse any claim that does not comply with these terms or where they suspect fraud, abuse or misuse of the promotion.

Very reserves the right to add or remove Qualifying Products and/or Retailers from the Price Promise at any time.

Very reserves the right to withdraw, suspend or amend this Price Promise at any time. They’ll let you know about any such changes on the Very website.

If you've bought a Black Friday item from us and then see it drop to a lower price during our Black Friday period, we'll refund you the difference!

It applies to all our Black Friday items, excluding our flash deals or items purchased with a promo code. Look out for the Black Friday badge on our products. To claim, just give us a call on 0800 11 00 00. As long as your claim is eligible, we'll sort your refund for you.

T&Cs apply. Selected lines only. Valid 28.10 - 04.12.

Shop Black Friday Deals >

Full terms and conditions

This Black Friday Price Promise applies to products included in our Black Friday event excluding products subject to promo code activity, flash deals and the specific exclusions in paragraph 5 of these terms (“Black Friday Products”). The Black Friday Price Promise will run during the period 28th October to 4th December 2026 (“Black Friday Period”).

If you buy a Black Friday Product during the Black Friday Period and the selling price of that Black Friday Product is later reduced by us during the Black Friday Period, you can claim a refund of the difference in accordance with these terms.

How can I make a claim?

To make a claim you should get in touch with Customer Services by phoning 0800 11 00 00, during the Black Friday Period and give:

• Your account number;

• Details of the product and its pricing.

How do I qualify for a refund?

Very will refund the price difference where the lower-priced product is identical to the product originally purchased.

Very will not refund the price difference where:

• The Black Friday Product bought from Very has been cancelled, returned, or refunded;

• The lower price is the result of an obvious pricing error or technical error;

• The lower price is available only through a discount code, voucher, staff sales, membership scheme, personalised offer or flash deals;

• The product is out of stock or unavailable to buy at the lower price when the claim is submitted; or

• The lower price relates to a bundle, multi-buy or other promotional mechanic not available at the time of the original purchase.

Where a valid claim is approved, Very will refund you the difference between:

• The price you paid for the Black Friday Product; and

• The lower selling price later displayed on the Website.

Refunds will be made using your original payment method where possible.

Very reserves the right to verify all claims before issuing a refund and may reject any claim that does not comply with these terms or where fraud, abuse or misuse of the promotion is reasonably suspected.

Very reserves the right to add or remove individual products from the list of Black Friday Product at any time.

Very reserves the right to withdraw or amend this Black Friday Price Promise at any time.